Volunteer/Development Coordinator

Full-time, Exempt

The Volunteer/Development Coordinator supervises volunteers and provides direction, coordination, and consultation for all volunteer functions within Lost-n-Found Youth to: 1) Strengthen public or private programs, and 2) Involve a community of supporters as described in the duties outlined below.

Duties: (Other duties may be assigned as appropriate.)

Develop, promote, and maintain a wide range of volunteer opportunities within the organization

  • Survey staff regularly to assess needs for volunteer assistance
  • Maintain Volunteer Job Descriptions for each volunteer assignment
  • Ensure volunteers are staffed to support the various areas of the organization
  • Recommend the most efficient use of volunteers, appropriate volunteer/supervisory mix, and future workforce needs to support volunteer program operations
  • Conduct and/or arrange for volunteer orientation and training
  • Develop and manage volunteer policies, procedures, and standards of volunteer service
  • Assess feedback
  • Organize and participate in volunteer recognition programs and special events
  • Evaluate all aspects of volunteer programs to ensure effectiveness and to recommend/implement changes as appropriate
  • Maintain accurate records and provide timely statistical and activity reports on volunteer participation
  • Represent Lost-n-Found at community events and 3rd party fundraisers

Recruit, interview, and place applicants for volunteer work

  • Attend recruiting events within the community to attract qualified candidates
  • Develop and maintain relationships with other volunteer organizations within the area

Provide ongoing support and guidance for volunteers

  • Act as a single point of contact for communications
  • Confer with volunteers to resolve grievances and promote cooperation and interest

Create and distribute various communications and publications

  • Edit monthly newsletter
  • Facilitate distribution of information relevant to volunteers and other donors
  • Author written communications such as letters, instructions, or other media as appropriate
  • Manage volunteer and donor correspondence

Identify community outreach opportunities such as fairs, festivals, local markets and organizations

  • Maintain schedule of opportunities
  • Work proactively with staff to provide accurate information and assistance to the volunteer

Develop and oversee the volunteer program budget

Remain current in general office technology and web design standards

  • Manage social media
  • Website management
  • Train volunteers to use office and specialized equipment when appropriate

Coordinate and oversee all volunteer programs within the organization

  • Handle telephone, voicemail, written, and email inquiries for information
  • Inform volunteers of all policies
  • Send out collateral and brochures, as appropriate
  • Maintain schedules in an accurate and timely fashion
  • Enter volunteers who have passed background checks into MailChimp database

Required Qualifications:

  • Knowledge of management principles and evaluation techniques related to programs that involve a cadre of volunteers
  • Proficient in basic computer applications, such as word processing, spreadsheets, and internet usage
  • Record keeping skills
  • Organization and planning skills

Preferred Qualifications:

  • Demonstrated capability to conduct one’s self in a calm and professional demeanor when dealing with the public and/or difficult situations
  • Demonstrated capability to effectively communicate orally and in writing
  • Ability to work well with a diverse group of staff and volunteers
  • Ability to effectively manage a wide array of tasks, projects, and responsibilities

Administrative Assistant for Programs

Full-time, Non-exempt

Essential Duties and Responsibilities: Will support the Director of Programs of LNFY with logistical and clerical matters as directed.

  • Follow directives from Executive Staff
  • Comply with all LNFY policies and procedures including but not limited to: Confidentiality & Nondisclosure policy and Communication policy
  • Manage calendars, correspondence and emails to provide clerical support to the Director of Programs
  • Manage client and program record filing systems
  • Manage inventory and storage for Youth Center supplies
  • Take responsibility for all aspects of front desk including phones and greeting visitors/volunteers
  • Work with other Administrative staff to coordinate purchasing, ordering, and vendor payment
  • Liaise with youth, staff and volunteers on behalf of the organization’s Executives and managers
  • Complete all other duties as assigned

Education and/or Work Experience Requirements:

  • Bachelor’s Degree or equivalent experience
  • 1 year prior experience in similar nonprofit position
  • Excellent organizational skills
  • Time management skills
  • Strong attention to detail
  • Ability to multitask
  • Excellent oral and written communication
  • Excellent customer service skills
  • Ability to work well independently and as part of a team
  • Highly analytic thinker

Production and Pricing Specialist

Full-time, Non-exempt

Lost-N-Found Youth is an Atlanta, Georgia based nonprofit (501c3) that exists to end homelessness for Lesbian, Gay, Bisexual, Transgender, Queer (LGBTQ+) and all sexual minority youth. Lost-n-Found Thrift Store is a program of Lost-n-Found Youth. The Production and Pricing Specialist will provide a positive retail shopping and donation experience for clients, customers, donors, and supporters.

General Job Duties:

  • Oversee all aspects of production and production area
  • Maintain a clean, well-organized, safe, and efficient work space making sure sorting table is clear for pricing
  • Protect the assets of the store and report problems to MOD or Store Manager
  • Document and alert Store Manager when items such as antiques, crystal, collectibles, etc. come in
  • Remove all bins, containers, boxes from production area daily. Break down cardboard boxes, price and put bins with lids out on the floor for sale
  • Ensure larger items are broken down to maintain space for more garbage
  • Maintain recycling area for both metals and rags
  • Help load white bags of rags into truck as needed
  • Liaise with auction house, and rags and metals recyclers
  • Receive donations from bin in front of store, go through donations and price accordingly, place on carts and stock appropriate shelves in store with priced merchandise
  • Monitor sales floor and inventory back-stock to expand and contract sections, and suggest sales to Store Manager
  • Monitor daily care and cleanliness of store to ensure safety of clients, customers, and employees
  • Monitor production supplies and tools and submit written request to Assistant Manager in charge of ordering
  • Maintain space for new merchandise
  • Keep storage shelves and bins labeled neatly and ensure there is a clear path to exits
  • Store out of season items and oversee the rotation of seasonal items as needed
  • Sweep production area as needed

Education and/or Work Experience Requirements:

  • Excellent customer service and interpersonal skills
  • Eye for quality and brands
  • Thrift Store experience
  • Antiques experience
  • Ability to lift 50 pounds
  • Clean driving record

Sales Associate

Lost-N-Found Youth is an Atlanta, Georgia based nonprofit (501c3) that exists to end homelessness for Lesbian, Gay, Bisexual, Transgender, Queer (LGBTQ+) and all sexual minority youth. Lost-n-Found Thrift Store is a program of Lost-n-Found Youth.

Duties:

  • Understand and support the mission of Lost-N-Found Youth while providing a positive retail shopping and donation experience for our customers/supporters
  • Provide friendly customer service
  • Receive donations.
  • Price (when appropriate label) and Distribute Donations
  • Merchandise shelves, counters, or tables with merchandise
  • Set up advertising displays or arrange merchandise on counters or tables to promote sales
  • Total price and tax on merchandise purchased by customer to determine bill
  • Accept payment and make change. Wrap or bag merchandise for customers
  • Remove and record amount of cash in register at end of shift
  • Calculate sales discount to determine price
  • Keep the showroom clean and orderly
  • Consistently creates a welcoming environment for the customer by greeting and assisting; as well as quickly responding to customer inquiries and needs.
  • Protect the assets of the Store and report problems to the manager on duty or the Deputy Director for Operations
  • Maintain a safe and clean store environment by routinely confirming all aisles are free of carts, products, fixtures, etc. As well, seeing that Emergency Exits are always clear

Required Qualifications:

  • Ability to speak, read and write English fluently
  • Understanding of basic arithmetic

Preferred Qualifications:

  • 1 year prior retail experience
  • Previous thrift store experience

Box Truck Driver (Non-CDL)

Lost-N-Found Youth is an Atlanta, Georgia based nonprofit (501c3) that exists to end homelessness for Lesbian, Gay, Bisexual, Transgender, Queer (LGBTQ+) and all sexual minority youth. Lost-n-Found Thrift Store is a program of Lost-n-Found Youth.

Duties:

  • Understand and support the mission of Lost-N-Found Youth
  • Receive donations at the Thrift Store
  • Price (when appropriate label) and Distribute Donations
  • Merchandise shelves, counters, or tables with merchandise
  • Pick up donations and deliver purchases in a timely and incident-free manner
  • Unload, sort, and load the truck prior to departure
  • Keep the truck and the showroom clean and orderly
  • Work with managers to ensure on-time pick-ups and deliveries
  • Complete routes as assigned
  • Work with customers and Thrift Store managers to complete pick-ups and deliveries
  • Protect the assets of the Thrift Store and report problems to the manager on duty
  • Follows all traffic rules and laws
  • Other duties as assigned

Required Qualifications:

  • Clean driving record with no moving violations in the past 7 years

Preferred Qualifications:

  • Three (3) years’ driving experience, box truck or straight truck experience
  • Previous thrift store experience

Lost n Found Youth provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity/expression national origin, age, disability or genetics. In addition to federal law requirements. Lost n Found Youth complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

To apply for open positions, please email your resume to recruiter@lost-n-found.org. Please include the position name in the Subject line.